Issue - meetings

The Chairman advised that the layout of the reporting had changed to make the information more meaningful and easier to read.  He noted that there had been an increase in the number of missed refuse collection calls to the contact centre as the Waste Partnership struggled with recruiting collection staff and vehicle breakdowns.  Also, the new duty planner service was experiencing some issues which may continue into September.

The People Performance and Change Lead advised that some services were facing challenges as new ways of working were introduced and staff were becoming accustomed to them.  She noted that several points had been raised by the Scrutiny Committee relating to past performance comparisons and some of the indicators and these would be taken into account in the next quarterly report.  She noted that performance in the planning service was good compared to other Local Authorities however there were issues in the validation of new planning applications which were currently being addressed.

Councillor Nick Weeks asked for clarification on the prioritisation of outstanding planning issues, particularly the completion of the Section 106 Agreement for Henstridge Airfield.  The Chief Executive agreed to follow this up.  

At the conclusion of the debate, Members were content to note the Corporate Performance Report 2018-19: 1st Quarter.