Issue - meetings

The Chairman introduced Cath Temple, the new Specialist – Performance to Members.

The Lead Specialist – People, Performance and Change presented the report noting useful feedback from the Scrutiny Committee to help with future reports.  Despite recent changes, overall performance for quarter three was still strong, and work will continue with service leads to retain teams’ focus on the key performance indicators.

During discussion, some Members expressed unease with the arrow icon for ‘direction of travel’ in the report and it was agreed to remove them in future.  It was also noted the working age population in employment was tracked by the Office for National Statistics (ONS) and although people worked beyond 64, they were entitled to claim a pension. Customer preferences have changed the profile of council tax collection across the year, with many moving from 10 to 12 monthly payments.

At the conclusion of the debate, Members were content to note the Corporate Performance Report 2018-19: 3rd Quarter.