Agenda item

The Chairman welcomed Angela Kerr, Chief Executive Officer of Citizens Advice South Somerset (CASS) to the meeting, who provided members with a presentation about the work and future development of CASS. The presentation included information about:

·         Aims and principles of CASS

·         Vision and service charter

·         The type of help provided

·         Statistics about the number of clients helped and types of client issues

·         Projects and ambitions for the future

·         Accessing advice services in Somerset

·         Recruitment and training of volunteers

During discussions the Chief Executive Officer of CASS responded to queries and comments from members, and noted the suggested contacts which members thought would be useful.

Members thanked and congratulated the Chief Executive on the work of CASS. Councillor Sylvia Seal, as Portfolio Holder for the third sector, particularly wish to thank CASS for the way they worked with SSDC to benefit the community, and noted they had excellent working relationships with other agencies.

The Chairman thanked the officer for her informative presentation.